by Gaylord Hotels is a premier brand within the hospitality industry, known for its large-scale, luxury resorts located in prime locations across the United States. The Gaylord brand is recognized for offering a unique and immersive experience, combining world-class amenities, expansive event spaces, and a wide variety of dining and recreational offerings. With a strong focus on providing guests with unforgettable experiences, Gaylord Hotels caters to business, leisure, and group travelers, making it an ideal destination for both family vacations and corporate events.
Owned by Marriott International, Gaylord Hotels delivers a distinctive blend of resort-style accommodations, modern facilities, and professional services, making it one of the leading hotel brands in the United States. Whether hosting large conventions or providing a relaxing retreat for families, Gaylord Hotels sets itself apart through its commitment to excellence in hospitality.
Mission
The mission of Gaylord Hotels is to deliver exceptional experiences by providing extraordinary service, luxurious accommodations, and innovative venues for meetings and events. By focusing on customer satisfaction and offering a broad array of experiences and services, Gaylord aims to be the preferred choice for travelers seeking both leisure and business-oriented stays.
Core Values
- Customer-Centric Approach: Prioritizing the needs and satisfaction of guests with personalized service and unique experiences.
- Innovation: Continuously improving services, facilities, and offerings to keep up with industry trends and meet guest expectations.
- Sustainability: Implementing environmentally conscious practices to reduce the carbon footprint and promote sustainability within its operations.
- Integrity: Conducting business with the highest standards of ethical practice, transparency, and respect for all stakeholders.
- Excellence in Service: Committing to providing a consistent and exceptional guest experience through attentive and professional service.
Key Features & Highlights
- Prime Locations
Gaylord Hotels operates in key destinations across the United States, including major cities and resort destinations. Its locations are carefully chosen for their accessibility, luxury, and appeal to both business and leisure travelers.- Gaylord Opryland Resort & Convention Center (Nashville, TN): A world-famous resort located in the heart of Music City, offering lush indoor gardens, a range of entertainment options, and an impressive convention center.
- Gaylord National Resort & Convention Center (National Harbor, MD): Located on the Potomac River near Washington, D.C., this property features stunning waterfront views and a massive indoor garden.
- Gaylord Texan Resort & Convention Center (Grapevine, TX): This resort is a blend of Texas charm and luxury, with a stunning atrium, outdoor water park, and comprehensive meeting facilities.
- Gaylord Palms Resort & Convention Center (Kissimmee, FL): Situated near Walt Disney World, Gaylord Palms offers tropical-themed indoor gardens, luxury amenities, and a range of activities for families.
- Luxurious Accommodations
Gaylord Hotels offers a wide variety of accommodations designed to provide guests with comfort, luxury, and exceptional service.- Guest Rooms: Spacious, elegantly designed rooms with modern amenities and stunning views of gardens, lakes, or cityscapes.
- Suites: For those seeking added luxury, the resorts feature a range of suites equipped with premium features, such as separate living spaces, upgraded furnishings, and additional perks.
- Executive Rooms: Tailored for business travelers, offering access to exclusive lounges and enhanced services for a seamless stay.
- Family-Friendly Rooms: Offering larger rooms with thoughtful amenities for families, including kid-friendly services and options for multiple guests.
- Event Spaces & Meetings
As a leader in hosting large conventions, conferences, and corporate events, Gaylord Hotels features state-of-the-art meeting and event spaces, capable of accommodating thousands of attendees.- Convention Centers: The properties boast expansive convention facilities equipped with the latest technology and meeting support services.
- Exhibition Halls & Ballrooms: Gaylord Hotels’ convention centers offer large, flexible spaces for trade shows, exhibitions, and gala events.
- Breakout Rooms & Executive Suites: Smaller meeting rooms are available for intimate sessions or smaller gatherings, equipped with cutting-edge AV and high-speed internet.
- Event Planning & Catering Services: The hotel’s event planning team works with clients to create customized experiences, offering gourmet catering, innovative meeting setups, and professional support throughout the event.
- Dining Experiences
The dining options at Gaylord Hotels are diverse, with a selection of restaurants, bars, and lounges offering everything from casual dining to fine cuisine, often highlighting local flavors and global influences.- Signature Restaurants: Guests can enjoy upscale dining experiences with a variety of menu options, from regional specialties to international cuisines.
- Casual Dining: For more informal settings, Gaylord Hotels also provides all-day dining options, offering buffet-style meals, à la carte menus, and family-friendly meals.
- Lounge & Bars: Stylish lounges and bars are perfect for unwinding with drinks, light snacks, and entertainment, offering a relaxed atmosphere after a busy day.
- Recreation & Wellness
Gaylord Hotels offers a variety of recreational activities, fitness services, and wellness facilities designed to enhance guests’ experience.- Indoor & Outdoor Pools: Most resorts feature both indoor and outdoor pools, perfect for relaxation and enjoyment.
- Fitness Centers: Fully equipped gyms and fitness facilities allow guests to maintain their fitness routine during their stay.
- Spa Services: Many of the Gaylord Resorts have full-service spas offering a variety of treatments, from massages to rejuvenating facials.
- Waterparks & Outdoor Activities: Properties like the Gaylord Texan offer an outdoor water park, while others may feature golf courses, nature trails, and other outdoor activities.
- Sustainability & Green Initiatives
Gaylord Hotels is committed to sustainable practices and strives to operate in an environmentally responsible manner.- Energy Efficiency: Many properties feature energy-efficient lighting and HVAC systems to minimize energy consumption.
- Water Conservation: Gaylord Hotels incorporate water-saving systems to reduce water usage across its resorts.
- Waste Reduction & Recycling: Gaylord is committed to reducing waste and recycling materials wherever possible to help minimize environmental impact.
- Sustainable Sourcing: The brand supports local farmers and artisans, incorporating locally sourced products into its dining offerings and decor.
Target Market
Gaylord Hotels caters to a wide range of travelers, including:
- Business Travelers: With extensive meeting and event spaces, Gaylord Hotels is a popular choice for conferences, conventions, and corporate meetings.
- Leisure Travelers: Whether it’s a family vacation, a romantic getaway, or a solo retreat, Gaylord Hotels provides the perfect blend of luxury and recreational options for those seeking a relaxing escape.
- Event Planners: Professionals organizing large-scale events, conferences, weddings, and other social gatherings benefit from the tailored services and versatile event spaces.
- Family Travelers: With family-friendly rooms, activities, and entertainment, Gaylord Hotels is ideal for families looking for a vacation destination with something for everyone.
Career Opportunities
Gaylord Hotels offers a variety of career opportunities across its properties, including positions in hospitality, management, catering, event planning, and guest services. The company fosters a positive work environment where employees are encouraged to grow and develop their careers while delivering exceptional service to guests.
Conclusion
Gaylord Hotels provides an extraordinary hospitality experience with luxurious accommodations, expansive meeting facilities, a wide range of dining and recreational options, and a focus on sustainability. Whether attending a convention, enjoying a family vacation, or seeking a relaxing getaway, Gaylord Hotels offers a unique and memorable experience in some of the most sought-after destinations in the United States.
Assistant Director of Engineering
Assistant Director of Event Planning
Assistant Director of Loss Prevention
Assistant Event Operations Manager
Assistant Front Office Manager
Banquet Administrative Assistant
